Betty is the "grandma" at the front desk, working morning shift. She is from Northern Indiana and has worked in insurance for over 40 years, both in Merrill and Chicago. She has her CPIW, CIC, and CISR insurance designations and weas the State of Illinois Customer Service Representative in 2000. She loves to network, talk and greet each morning member. She has 2 children, 3 grandchildren and 1 great grandson. When she's not working she loves to travel, visit with family/classmates/friends in Indiana/Minnesota. She also enjoys gardening, attending insurance conferences and dancing.